Guides for landlords · 2 min read

What to tell a new tenant

Say it once, on the day they arrive, and never again.

What you get out of it

  • Fewer messages at eleven at night.
  • No mould, no missed bins, no surprise fee letters.
  • One place where everyone in the house can look it up.

By the ez-wg team 2 min readAuf Deutsch lesen

The papers tab of a house page: an announcement about a boiler service, and the house rules and the contract as uploaded documents.
Guides

Money

  • How much the rent is, the day it's due each month, and where to pay it.
  • What the bills cover, how they're split, and when the annual bills settlement (Nebenkostenabrechnung) comes.
  • The deposit: how much, and how and when it's returned.
  • How the broadcasting fee (Rundfunkbeitrag) is shared, since the flat pays it once.

Living together

  • The house rules and the cleaning rota.
  • Rubbish: what goes in which bin, and the collection days.
  • Heating and airing: open the windows fully for a few minutes a few times a day (Stoßlüften) to prevent mould.
  • Where the Wi-Fi password, the spare keys and the first-aid kit are.

Admin and help

  • They need the landlord's confirmation (Wohnungsgeberbestätigung) to register their address within two weeks.
  • Who to call when something breaks, and what counts as an emergency.
  • How much notice they need to give when they move out.
ez-wg

How to do it on ez-wg

Screens from the dashboard, as you'll see them on your phone.

  1. 01

    Post it as a house announcement

    Write down the bins, the Wi-Fi and the rota once. Everyone in the house gets it by email and can find it again on the house page.

    The papers tab of a house page: an announcement about a boiler service, and the house rules and the contract as uploaded documents.
    Screen from the ez-wg dashboard
  2. 02

    Keep the papers with the house

    Upload the house rules and anything else worth keeping. New tenants find them where the old ones did.

  3. 03

    Hand over the Wohnungsgeberbestätigung

    It's one click from the tenancy, so the Anmeldung is done before it becomes a problem.

    A Wohnungsgeberbestätigung as ez-wg prints it, ready for the tenant to take to the Bürgeramt.
    Screen from the ez-wg dashboard
FAQ

Quick answers

What does a new flatmate need on day one?

Keys, the Wi-Fi password, how the heating works, where the bins go and when they're collected, and the house group chat.

Who pays the Rundfunkbeitrag in a WG?

The flat pays it once, not each person. Agree who pays and how it's split, and tell new flatmates before they get their own letter.

How does the tenant learn all this without me repeating it?

Post it once as a house announcement on ez-wg. Everyone in the house gets it by email, and new people find it on the house page.

Ready to put your room online?

Publish it in about ten minutes. Free to list, no commission, and every viewing and message in one place.

List your room, it's freeFree to list · no commission